Shipping Policy
Thank you for shopping at tld-moto.com. We strive to process and ship orders as quickly as possible to ensure you receive your products in a timely manner. Below, you’ll find important information about our shipping procedures, delivery times, and policies.
Order Processing Time
Most orders are processed and shipped within 1-3 business days (excluding weekends and holidays) after payment is confirmed. Please note that processing times may vary during peak seasons or promotional periods.
Shipping Methods & Delivery Times
We partner with reliable carriers to deliver your orders. Shipping options and estimated delivery times vary depending on your location and the shipping method selected at checkout.
- Standard Shipping: Typically takes 3-7 business days after processing.
- Expedited Shipping: Available for faster delivery, usually 2-4 business days after processing.
- International Shipping: Delivery times vary by destination and customs processing.
Please note that delivery estimates are not guaranteed, as transit times may be affected by factors beyond our control, including carrier delays, weather, or customs clearance.
Shipping Restrictions
We currently ship to most countries, but some restrictions may apply depending on the product and destination. If any issues arise with your shipping address, we will contact you for clarification.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your package’s progress. If you encounter any issues with tracking, please contact us for assistance.
Undeliverable or Returned Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery, we will contact you to arrange reshipment. Additional shipping fees may apply.
Damaged or Lost Shipments
While we take great care in packaging your items, shipping carriers occasionally mishandle packages. If your order arrives damaged or is lost in transit, please contact us immediately so we can assist with a resolution.
Changes to This Policy
We reserve the right to update our shipping policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised policy.
For any questions regarding shipping, please visit our Contact Page or reach out through our support channels.
Thank you for choosing tld-moto.com!